Privacy Policy of the website www.camping-altoadige.it

On this page, Altea Software Srl explains how it processes the data of users who visit its website and how the cookies installed by the website work.

This Privacy Policy is provided in accordance with Article 13 of GDPR 2016/679 (General Data Protection Regulation, the European regulation on the protection of personal data), Recommendation no. 2/2001 of the Article 29 Working Party and the General Provision of the Italian Data Protection Authority (Garante Privacy) on cookies of 8 May 2014, no. 229.

The following applies solely to the website www.camping-altoadige.it; the Data Controller is not responsible for data entered on, or cookies installed by, other websites that may be accessed through links.

Purposes of processing and mandatory nature of providing data

Altea Software Srl processes the data that users voluntarily enter through the forms on the website (Contact, Work with us, newsletter subscription, etc.) solely in order to respond to your request. Any further purposes (by way of non-exhaustive example, marketing purposes or the disclosure of your data to companies with which we have a partnership, for their own marketing purposes) will be the subject of an explicit and reasoned request and of your specific, optional consent, separate from the consent required to respond to your enquiries.

Providing your data and consenting to its processing are necessary in order to follow up on your requests; consent to processing for further purposes is optional.

For data acquired by our website through the installation of cookies, please refer to the specific section (“The cookies on our website”).

Processing methods, automated decision-making and data retention periods.

Your data is processed electronically, although processing on paper cannot be ruled out. No automated decision-making processes are used to process your personal data.

Personal data concerning you that is collected through the forms on our website will be retained for the time necessary to respond to your requests. Where further legislation requires a longer retention period, we will comply with it. Data collected through cookies will be retained for the period established by each individual cookie.

Disclosure, dissemination and transfer of data to third countries or international organisations

Your data may be disclosed to accommodation providers and/or the local tourist board (APT) in order to respond to your request, but it will not be disseminated to third parties other than Altea Software Srl without your specific and optional consent. The data you provide will not be transferred by us to third countries or international organisations outside the EU.

Rights of the data subject and complaints to the Italian Data Protection Authority (Garante Privacy).

You have the right to request from us at any time access to the data concerning you, its modification, supplementation or erasure, the restriction of or objection to its processing, where there are legitimate grounds, as well as the portability of said data to another Data Controller. We will reply in writing within 30 days. You may withdraw the consents given on this website at any time by using one of the contact details indicated in the paragraph “Information on the Data Controller and any Data Protection Officer”. You may also lodge a complaint with the national supervisory authority if you believe that your data has been processed unlawfully.

Information on the Data Controller.

The Data Controller is Altea Software Srl, with registered office at Via Siemens 29, 39100 Bolzano (BZ), Italy.

To exercise the rights provided for by law and further specified above, you may contact the Data Controller at its offices, by telephone on 0471 203334 or by writing to info@altea.it and alteabz@pec.it.

The cookies on our website

Browsing data

While operating normally, this website implicitly acquires, through the use of internet communication protocols, certain personal data of the users who access it, such as the IP address, the domain names of the computers from which users access the website, MAC addresses assigned by the manufacturers of network cards, wireless devices, etc.

This information is not collected in order to identify users, but they could be identified through associations and processing, including cross-referencing with third-party data; this data is used to obtain statistical information on the use of the website and how it works, and further information in the event of investigations into liability for computer crimes.

What are cookies?

Cookies are small strings of text that the websites visited by users install on their devices; these strings are then sent back to the website that installed them when the user visits it again. Where, while browsing a website, users also receive cookies sent by different websites or web servers, these are referred to as third-party cookies.

Cookies are installed for various purposes, which may include enabling computer authentication, monitoring browsing sessions and choosing the language.

First-party cookies and third-party cookies

Cookies installed directly by Altea Software Srl are called “first-party cookies”, while cookies installed and acquired by a website other than the one the user is browsing are called “third-party cookies”.

Third-party cookies include social buttons (or social plugins), which allow the website to interact with the best-known social media platforms, such as Facebook, Instagram, LinkedIn, Twitter, etc., as well as Google Analytics cookies, those needed to implement YouTube iframes, etc. As regards third-party cookies, the third parties to which the cookies belong are responsible for providing notices and information on the management of the data collected.

Types of cookies

Technical cookies

These are normally installed directly by the website operator and allow communication between the website and the user. They may be browsing or session cookies, which ensure normal browsing and use of the website and usually last for as long as the visit to the website, or functional cookies, which allow better use of the website, such as those relating to the choice of website language, adding selected purchases to the shopping cart, etc.

As these cookies are necessary for the website to work, the user’s prior consent is not required for their installation on the user’s device.

Analytics cookies

These are cookies that allow information about users to be collected, for example on the number of users visiting the website and on how they visit it, in more or less aggregated form. One of the best-known tools for obtaining such statistical reports is Google Analytics, a service provided by Google Inc.

Analytics cookies are comparable to technical cookies where the information collected is in aggregated form and it is not possible to identify the habits of the individual user; specifically as regards Google Analytics cookies, it will be necessary to anonymise, at least partially, the IP address of the user visiting the website and to eliminate data sharing with Google. Where such anonymisation and absence of sharing are not possible, these cookies will fall under profiling cookies.

Profiling cookies

These are used to track a user’s preferences and to offer advertising messages based on the preferences identified. These cookies are particularly invasive, and the user’s consent must be obtained before they are installed on the user’s device. Where profiling cookies are used, notification to the Italian Data Protection Authority is also required under Article 37(1)(d) of Legislative Decree 196/2003.

The banner on first access

The provision of the Italian Data Protection Authority of 8 May 2014 requires, where cookies other than technical cookies are used, a banner to be displayed when the user first accesses the website (known as the short notice), setting out in essential terms how the website manages cookies and referring to the extended privacy policy.

Altea Software Srl has provided this banner: by continuing to browse the website, including by scrolling with the mouse, the user accepts the installation of cookies and decides to continue using the website. A specific cookie has also been provided that stores the user’s choice regarding the installation of cookies for 365 days; this means that the user will see the cookie notice only once and, should they subsequently wish to change the choices made, they may do so by following the instructions in the paragraph “Procedure for disabling cookies”.

Summary of the cookies installed by Altea Software Srl

Our website installs the following technical cookies:

Our website installs the following third-party cookies:

Google Analytics cookies have been anonymised and the sharing of information with Google has been prevented.

Procedure for disabling cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-us/HT201265

Links to the privacy policies of third parties that install cookies

Facebook: https://www.facebook.com/policies/cookies/

Google, YouTube: https://www.google.com/intl/en/policies/technologies/cookies/